Customer service
Quietum Plus Customer Service: Order Desk and Phone Number
Quietum Plus customer service is the order desk at +1 (302) 200-3480, run through BuyGoods. It handles tracking, address changes, cancellations and refunds on placed orders. Hours are not printed, and the sales page lists no sales email. Have your order ID ready. The website inbox cannot see orders.
Written by the Quietum Plus label deskUpdated
01Order desk
What is the Quietum Plus customer service number?
+1 (302) 200-3480. It is the Quietum Plus order desk, run through BuyGoods. Hours are not printed.
The Quietum Plus customer service phone number is +1 (302) 200-3480. It is the order desk for the sales page's BuyGoods checkout, and it covers tracking, changes and refunds on placed orders.
The desk is the right place for anything about an order you placed. It is the wrong place for medical questions or page errors on this site. Those have their own routes, set out in the cards below.
The sales page lists no sales email and no company address (Quietum Plus contact page). If you prefer to write, use the vendor's form. For anything with a deadline, such as the 60-day guarantee, call first.
Tracking and refunds for placed orders
Quietum Plus order desk (BuyGoods). Have your order ID ready.
Order lookup
BuyGoods processes the checkout. Look up an order with the email you used.
Vendor contact form
thequietumplus.com/help/contact-us.php
The brief prints no sales email address. Put your order ID in the message.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
685 Third Avenue, Floor 22
New York, NY 10017
Mail only. No walk-in sales.
Returns (New York)
825 Third Avenue, Floor 7
New York, NY 10022
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
02Call prep
What should I have ready when I call?
Your order ID, the checkout email and the bottle. Add the packing slip if you want a refund.
Have four things ready before you dial. The order ID is the key: the desk uses it to find tracking, change an address or start a refund.
- The order ID and the email you used at checkout
- The bottle, so you can read the lot code if asked
- The packing slip and box, for a return
- A pen and paper for the date, the name and any promise made
The lot code helps if your question is about the product itself. Type it into the batch lookup first, so you can say whether it matches the seller reference.
Find the order email
Search your inbox for the BuyGoods confirmation. It holds your order ID and the email used at checkout.
Have the bottle handy
If you are calling about the product, read the lot code from the bottle and note what looks different.
Call the desk
Dial +1 (302) 200-3480. Say what you need in one sentence: tracking, a changed address, a cancellation or a return.
Write down the reply
Note the date, the time and the name of the person you spoke with, plus anything they promise.
03Lookup
How do I find my order with BuyGoods?
Use the BuyGoods order lookup with the email you used at checkout.
BuyGoods runs the Quietum Plus checkout, and it has an order lookup at buygoods.com/orderlookup. Enter the email you used when you paid. The lookup should show the order, its status and, once shipped, its tracking.
If nothing appears, check a spare inbox or an older email address. A typo at checkout is the usual cause. If you still find nothing after that, call the desk and read it your name, card billing ZIP and approximate order date.
| Question | Best route | What to give |
|---|---|---|
| Where is my package? | BuyGoods order lookup, then the desk | Checkout email, order ID |
| Cancel an order | Order desk, by phone | Order ID |
| Change a shipping address | Order desk, by phone | Order ID, new address |
| Return and refund | Order desk, then mail the bottles | Order ID, packing slip |
| Error on this website | [email protected] | The page and the error |
04Changes
How do I cancel a Quietum Plus order?
Call the order desk as soon as you can, with your order ID. A cancellation rule is not printed.
To cancel a Quietum Plus order, call +1 (302) 200-3480 with your order ID and ask the desk to cancel it. The sales page prints no separate cancellation rule or cutoff time, so speed matters. An order that has not shipped is easier to stop than one in transit.
If the order has already shipped, you may still return it. The sales page offers a "100% Satisfaction 60-Day Money Back Guarantee" that applies "no matter how many bottles you order" (Quietum Plus order section).
Can I change my shipping address?
Possibly, if you call before the package ships. The sales page prints no address-change rule. Give the desk your order ID and the full new address, then ask for it in writing by email.
Quietum Plus: from $49 a bottle60 capsules a bottle · 2, 3 or 6 bottles · 60-day money-back guarantee
See packs05Refunds
How do I get a refund through the order desk?
Call before day 60, send all bottles back, and the refund posts after they are credited.
For a refund, call the desk with your order ID before day 60. Then send all the bottles back, empty or not, with the packing slip, using a tracked service. The buyer pays return shipping (Quietum Plus order section).
The refund comes 3-5 business days after the returned bottles are credited. Your card issuer then takes 5-10 days to post it. The returns address is 825 Third Avenue, Floor 7, New York, NY 10022, but confirm it with the desk, because we have not reviewed the vendor's own refund page.
Goquietumplus is a USA Authorized Quietum Plus Retailer, not the maker. We cannot see or change orders. The order desk and BuyGoods can.
The whole path is on the refund policy and the guarantee page.
06Response time
How long until the order desk replies?
No reply time is printed. Phone answers fastest; a form or email can take longer.
The sales page promises no response time, so we cannot give one. A call is usually quicker than a form, because you can fix the problem while the desk has your order open.
If you write, keep your message short. Put the order ID first, say what you need in one sentence, and attach photos if the bottle arrived damaged. Then call if you have heard nothing in a few business days.
Write down every contact. If a refund stalls, a dated record of your calls helps your card issuer or BuyGoods look into it.
07Health first
Who do I call about a health concern?
Your doctor, a pharmacist or emergency services. The order desk cannot give medical advice.
If a capsule makes you feel unwell, stop and call your doctor. Keep taking prescribed medicine unless your doctor says otherwise.
Sudden hearing loss in one ear needs same-day care (NIDCD, Sudden Deafness). Ringing after a head injury, or with dizziness, weakness or a drooping face, needs emergency care (NHS, Tinnitus).
Read the contact page for every address and email, or return to pricing to compare the packs.
08FAQ
Questions about Quietum Plus customer service
What is the Quietum Plus customer service number?
It is +1 (302) 200-3480, the order desk run through BuyGoods. It handles tracking, changes and refunds on placed orders. Hours are not printed, and the website inbox cannot see orders, so call this number with your order ID (Quietum Plus contact page).
How do I cancel a Quietum Plus order?
Call the order desk at +1 (302) 200-3480 with your order ID and ask it to cancel. No cutoff rule is printed, so call fast. If the order has shipped, the 60-day guarantee lets you return it for a refund (Quietum Plus order section).
Can I change my shipping address?
Possibly, if you call before the order ships. The sales page prints no address-change rule. Give the desk your order ID and the full new address, and ask for written confirmation of the change.
How do I find my order with BuyGoods?
Use the BuyGoods order lookup at buygoods.com/orderlookup with the email you used at checkout. If it shows nothing, check other email addresses for typos, then call the desk and give your name and order date.
What should I have ready when I call?
Have your order ID, the checkout email and the bottle. Add the packing slip for a return. Read the lot code from the base if your question is about the product, and note the date and the name of the person you reach.
How long until the order desk replies?
No reply time is printed. A phone call usually gets an answer fastest, while a form or email can take several business days. Keep a dated note of each contact in case a refund stalls.
09Who wrote this
Written and reviewed by
Pages built from the bottle images, the sales page and linked NIH, NIDCD, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by Goquietumplus, a USA Authorized Quietum Plus Retailer, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Quietum Plus
USA Authorized Quietum Plus Retailer
Ready to try Quietum Plus?
Read the label, check your medicines with your doctor, then pick a pack. Bigger packs cost less per bottle, and the 60-day guarantee covers every pack.
- Secure BuyGoods checkout
- 60-day money-back guarantee
- Ships from the U.S.
