Refund policy
Quietum Plus Refund Policy: How to Return and Get Paid
The Quietum Plus refund policy is the 60-day money-back guarantee, and it covers every pack size. Call the order desk with your order ID before day 60, then send all the bottles back, empty or not, with the packing slip. You pay return shipping. The refund follows 3-5 business days after the return is credited.
Written by the Quietum Plus label deskUpdated
01The policy
What is the Quietum Plus refund policy?
The Quietum Plus refund policy is a 60-day money-back guarantee. The sales page calls it a "100% Satisfaction 60-Day Money Back Guarantee" and says it holds "no matter how many bottles you order" (Quietum Plus order section).
There is one path to a refund: you return the bottles. The policy is a refund, not a swap for new capsules, and it does not depend on a reason. You do not have to prove that the capsules failed.
The vendor's own refund page was not reviewed for this site. The steps below come from the sales page and from the retailer's order notes, so confirm the return address with the desk before you ship.
- Window: 60 days
- Packs covered: 2, 3 and 6 bottles
- Return: all bottles, empty or not
- Return postage: paid by you
Goquietumplus is a USA Authorized Quietum Plus Retailer, not the maker. Orders go through the Quietum Plus sales page and its BuyGoods checkout (Quietum Plus contact page).
02The 60 days
How does the 60-day refund timeline work?
The refund timeline runs in four moves: call, pack, ship, wait. Call before day 60, because the call is what opens the claim.
Plan the shipping time into the window. A box that leaves on day 59 may not be a safe bet, so call early and ask the desk what date it will accept.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The 60 days count from your purchase.
- Weeks 1-6
Use it as the label directs
Keep a short weekly note on ringing, sleep and mood. Keep every prescribed medicine going.
- Before day 60
Ask for your money back
Call +1 (302) 200-3480 with your order ID before the window closes.
- Then
Send ALL the bottles
Ship every bottle, empty or not, with the packing slip and tracking. Return postage is on you.
03Step by step
How do I return Quietum Plus?
To return Quietum Plus, call the order desk first, then ship every bottle back with the packing slip. The desk number is +1 (302) 200-3480 (Quietum Plus order desk (BuyGoods)). Hours are not printed, so try again on another day if no one answers.
Have your order ID ready. You can find it in your order email or through the buygoods.com/orderlookup. If the number is lost, use the vendor's thequietumplus.com/help/contact-us.php.
Call first
Call the order desk on +1 (302) 200-3480 with your order ID before day 60.
Pack every bottle
Put all the bottles in one box, empty or not, with the packing slip.
Add your details
Write your full name, email and order ID on a note inside the box.
Ship with tracking
Send it to the address the desk confirms, and keep the tracking number.
Watch for the refund
Allow 3-5 business days after the return is credited, then 5-10 days on the card.
The sales page asks for every bottle, "no matter if they are empty or not". A half-returned order may be refused or paid in part. Do not keep one back as a spare.
04Where to send it
What is the Quietum Plus return address?
The Quietum Plus return address in the retailer's notes is 825 Third Avenue, Floor 7, New York, NY 10022. It is a returns address only. It is not a walk-in shop and not the office.
Confirm it with the order desk before you ship, because we could not check it against the vendor's refund page. Sending to a wrong address is the most common way a refund stalls.
| Returns address | 825 Third Avenue, Floor 7, New York, NY 10022, USA |
|---|---|
| Name the desk needs | Your full name, email and order ID |
| In the box | All bottles, empty or not, and the packing slip |
| Shipping method | A tracked service; keep the receipt |
| Office (not for returns) | 685 Third Avenue, Floor 22, New York, NY 10017, USA |
05Money and time
Who pays return shipping, and how long does a refund take?
You pay return shipping. The retailer's notes say the buyer covers it and that a tracked service is the safe choice. Original shipping, such as the $9.99 on the 2-bottle pack, is not mentioned as refundable, so ask the desk.
A Quietum Plus refund takes 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it. In all, plan on two to four weeks from the day the box leaves you.
| Stage | Who acts | Time printed |
|---|---|---|
| Call and get approval | You and the order desk | Before day 60 |
| Ship the bottles | You, at your cost | Not printed |
| Return credited | Returns team | Not printed |
| Refund released | Seller | 3-5 business days |
| Refund posts to card | Your card issuer | 5-10 days |
Keep the tracking number and a photo of the packed box until the money appears.
Quietum Plus: from $49 a bottle60 capsules a bottle · 2, 3 or 6 bottles · 60-day money-back guarantee
See packs06Edge cases
Can I get a refund after the 60 days?
No refund after the 60 days is promised. The sales page prints a 60-day window and nothing beyond it (Quietum Plus order section). If you are near day 60, call now and say so.
A late claim is still worth a call. The desk may look at the order date, the shipping date and the delivery date. Do not count on it, and do not wait to find out.
What if I bought from another seller?
The guarantee belongs to orders placed through the Quietum Plus sales page and its BuyGoods checkout. A bottle from a marketplace or a reseller falls under that seller's rules, not this one. Ask that seller first, and check the lot with the batch check.
What if I have a health problem?
Health comes before refunds. If a capsule seems to disagree with you, stop and ask a clinician. Read the side effects page for warning signs, and keep taking any prescribed medicine.
07Before you box it
What do I include in the return package?
A complete package holds all the bottles, the packing slip and a note with your name, email and order ID. Nothing else is asked for.
All bottles
Count them against the pack you bought: 2, 3 or 6. Empty bottles go in too.
The packing slip
It came in the shipping box. If it is lost, tell the desk when you call.
Your details
Full name, email and order ID on one sheet of paper, inside the box.
Take a photo of the bottles and the slip before sealing the box. The photo is your record if the parcel goes missing.
08Help
Who handles a Quietum Plus refund?
The order desk handles it, not this website. Our email, [email protected], cannot see orders or release money. It is for typos, privacy and press, Monday to Friday, 9:00am to 5:00pm ET.
Use the order desk for refunds, tracking and changes. For the wider rules read the guarantee terms, the customer service page and the contact cards.
Before you buy, the pricing page shows what each pack costs, so you know what a refund would return.
09FAQ
Quietum Plus refund questions
How do I return Quietum Plus?
Call the order desk on +1 (302) 200-3480 with your order ID before day 60. Then ship all the bottles, empty or not, with the packing slip, to the address the desk confirms. Use a tracked service, because you pay the postage (Quietum Plus order section).
What is the Quietum Plus return address?
The retailer's notes give 825 Third Avenue, Floor 7, New York, NY 10022 for returns. The vendor's own refund page was not reviewed, so confirm the address with the order desk before you ship. Add your full name, email and order ID inside the box.
Who pays return shipping?
You do. The buyer pays to send the bottles back, and a tracked service is advised so you can show the box arrived. Ask the order desk whether the original shipping fee, such as the $9.99 on the 2-bottle pack, is part of the refund.
How long does a Quietum Plus refund take?
The refund is released 3-5 business days after the returned bottles are credited. Your card issuer then needs 5-10 days to post it. From the day you mail the box, two to four weeks is a fair expectation, and the exact time is not printed.
Can I get a refund after the 60 days?
Not by the printed terms. The sales page promises a 60-day window and prints nothing longer (Quietum Plus order section). If you are close to the end, call at once and ask what the desk will accept. Do not wait for a late day to find out.
What do I include in the return package?
Put in every bottle, empty or not, plus the packing slip and a note with your full name, email and order ID. The sales page asks for all the bottles regardless of how many you bought. Photograph the box before you seal it.
What if I bought from another seller?
Then that seller's own rules apply, not this guarantee. The 60-day terms cover orders placed through the Quietum Plus sales page and its BuyGoods checkout (Quietum Plus contact page). Contact the other seller first, and check the lot code before you open a dispute.
10Who wrote this
Written and reviewed by
Pages built from the bottle images, the sales page and linked NIH, NIDCD, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by Goquietumplus, a USA Authorized Quietum Plus Retailer, not by the manufacturer. We earn money when you buy through our order links.
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Read the label, check your medicines with your doctor, then pick a pack. Bigger packs cost less per bottle, and the 60-day guarantee covers every pack.
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